Searching on the White Pages

Business and government searches

How does business and government search work on the White Pages?

To search for a business or government department on the White Pages, type the name and location in the available fields. As White Pages is primarily a “known name” search, we’ll deliver the most accurate results when you input the exact name of a business listed with us. Our search will then look for the business in the location specified and its surrounding suburbs. If we can’t find a business match, we’ll expand our search area to the regional, state and then national level.

Sometimes businesses are better known by a nickname rather than their actual name, such as Bunnings Warehouse (Bunnings) and McDonalds (Maccas). If you search for a business using their nickname or abbreviation, we’ll do our best to return a relevant result by looking for a business with a name that partially matches your search query.

Why can’t I find the business or government department I’m looking for?

As White Pages is primarily a “known name” search, we’ll deliver the most accurate results when you type in the exact name and location of a business.

If the search results are not relevant, the business may have simply chosen not to list on the White Pages.

An unsuccessful search can also occur if a business has moved or changed their trading name without notifying White Pages. In this instance, you might not receive the results you want because the business’ details are not up to date yet.

Tip: If you can’t find what you’re looking for, we suggest you include more detail in the business name and search over a wider area.