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Reporting

How do I get my Google My Business and Facebook reporting?

Reporting can be accessed from the White Pages Connect Dashboard, however you’ll need to ensure Google My Business and Facebook have been connected for your managed locations. If you don’t see any statistics you will be prompted to ‘Connect’ your Google My Business and Facebook.

Note: It can take up to 24 hours for your results to be displayed once connected.

What is the Dashboard? Can I view my reporting here?

Yes, you can see how your business is performing online within the Dashboard. From Facebook clicks, to calls from your Google listing, to impressions – you can see what people are doing when they come across your listings. For you to get the most out of White Pages Connect for your business, it’s important you understand how your location(s) are performing at a glance.

 

This guide will help you understand each section in your dashboard and how to read your reporting. This includes:

  • Profile Completeness
  • Listings
  • Deleted Duplicates
  • Filters
  • Average Ratings and Activity
  • Reviews and Reply Rates
  • Reviews Analysis
  • Feedback Activity
  • Facebook Impressions and Clicks
  • Google My Business Impressions, Clicks, Photos and Queries

You can also hover over the ‘I’ icon next to each heading in the dashboard for a quick description whilst you are in the tool.